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Community Health Worker (CHW) - 211 San Joaquin | Get Connected. Get Help.

Community Health Worker (CHW)

Agency: KAISER PERMANENTE NORTHERN CALIFORNIA

  • Description:

    Provides Community Health Workers (CHW) services for free to Medi-Cal members who qualify. CHWs help guide patient through the healthcare system and support health goals. CHWs are not doctors, nurses, or social workers.

    CHWs may help with:

    • Provide cultural or language support to understand your healthcare options
    • Share information about your health condition
    • Guide you to government programs and local resources, like food or transportation
    • Go with you to doctor’s appointments
    • Support you with issues related to domestic or community violence

    Community Health Worker services do not include:

    • Clinical services or other services that require a license
    • Childcare
    • Chores, such as shopping, cooking, or driving
    • Socializing or companion services
    • Employment services
    • Delivery of medication, medical equipment, or medical supplies

    • Phone:

    Email: National-Media-Relations@kp.org
    Website: https://healthy.kaiserpermanente.org/northern-california/shop-plans/medicaid/calaim-programs

    Program Hours

  • Hours: Mon: 8:30am - 5pm; Tue: 8:30am - 5pm; Wed: 8:30am - 5pm; Thu: 8:30am - 5pm; Fri: 8:30am - 5pm;

    • Location(s)

    Manteca Medical Center - West Yosemite Avenue

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 1777 West Yosemite Avenue, Manteca, CA 95337

    Tracy Medical Center - West Grant Lane Road

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 2185 West Grant Lane Road, Tracy, CA 95377

    Stockton Medical Center - West Lane

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 7373 West Lane , Stockton, CA 95210

    Program Delivery

    • Eligibility: Must meet eligibility requirements: -Must be a Medi-Cal member with Kaiser Permanente -Must live in the state of California -Must have one more chronic condition (including mental health) OR exposure to violence and trauma AND have challenges in meeting their health or additional needs. *Individuals cannot receive CHW services if they are already enrolled in Enhanced Care Management (ECM).
    • Languages: Spanish, English
    • Application Process: Call for telephone intake or call to schedule an appointment
    • Program Fees: Free or call for fee information
    • Required Documents: Medi-Cal card and Kaiser number or card

      • Service Area

    • Defined Coverage Area: N/A