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Community Health Worker - 211 San Joaquin | Get Connected. Get Help.

Community Health Worker

Agency: KAISER PERMANENTE NORTHERN CALIFORNIA

  • Description:

    Provides Community Health Workers (CHW) services for free to Medi-Cal members who qualify. CHWs help guide patient through the healthcare system and support health goals. CHWs are not doctors, nurses, or social workers.

    CHWs may help with:

    • Provide cultural or language support to understand your healthcare options
    • Share information about your health condition
    • Guide you to government programs and local resources, like food or transportation
    • Go with you to doctor’s appointments
    • Support you with issues related to domestic or community violence

    Community Health Worker services do not include:

    • Clinical services or other services that require a license
    • Childcare
    • Chores, such as shopping, cooking, or driving
    • Socializing or companion services
    • Employment services
    • Delivery of medication, medical equipment, or medical supplies

    • Phone:

    Email: National-Media-Relations@kp.org
    Website: https://healthy.kaiserpermanente.org/northern-california/shop-plans/medicaid/calaim-programs

    Program Hours

  • Hours: Mon: 8:30am - 5pm; Tue: 8:30am - 5pm; Wed: 8:30am - 5pm; Thu: 8:30am - 5pm; Fri: 8:30am - 5pm; Sat: 8:30am - ; Sun: 8:30am - ; - (Website accessible Mon-Sun 24 hours)

    • Location(s)

    Manteca - Manteca Medical Center - West Yosemite Avenue

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 1777 West Yosemite Avenue, Manteca, CA 95337

    Tracy - Tracy Medical Center - West Grant Lane Road

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 2185 West Grant Lane Road, Tracy, CA 95377

    Stockton - Stockton Medical Center - West Lane

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 7373 West Lane , Stockton, CA 95210

    Program Delivery

    • Eligibility: Medi-Cal members with Kaiser Permanente who live in California and have one or more chronic conditions (including mental health) or exposure to violence and trauma, and have challenges in meeting their health or additional needs. Individuals cannot receive CHW services if they are already enrolled in Enhanced Care Management (ECM).
    • Languages: English and Spanish
    • Application Process: Call for assistance or visit website for details
    • Program Fees: Call for details
    • Required Documents: Medi-Cal card and Kaiser card

      • Service Area

    • Defined Coverage Area: N/A