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Enhanced Care Management - 211 San Joaquin | Get Connected. Get Help.

Enhanced Care Management

Agency: KOINONIA FAMILY SERVICES

  • Description:

    Provides care coordination to individuals with complex needs, supporting health and personal challenges to improve long-term well-being.

    Lead Care Manager coordinates with doctors, specialists, mental health providers, and care staff to ensure comprehensive care and to meet patients at their preferred locations.

    Assists patients in understanding and managing medications, securing refills, arranging pharmacy deliveries, scheduling appointments, and connecting them to community resources such as food, housing, transportation, and other services.

    • Phone:

    Email: ecm@kfh.org
    Website: https://kfh.org/ecm

    Program Hours

  • Hours: Mon: 9am - 4:30pm; Tue: 9am - 4:30pm; Wed: 9am - 4:30pm; Thu: 9am - 4:30pm; Fri: 9am - 4:30pm; - (Website accessible Mon-Sun 24 hours. Office is closed on New Year's Day, Martin Luther King Jr.'s Birthday, Presidents' Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and the day after, Christmas Eve, Christmas Day and the day after, and New Year’s Eve.)

    • Location(s)

    Modesto - Koinonia Modesto Office

    • Accessibility: Fully accessible to individuals using mobility aids. Designated, accessible parking spaces.
    • Address: 406 Motor City Court, Modesto, CA 95356

    Fresno - Koinonia Fresno Office

    • Accessibility: Fully accessible to individuals using mobility aids. Designated, accessible parking spaces.
    • Address: 114 East Shaw Avenue, Fresno, CA 93710

    Program Delivery

    • Eligibility: Meet eligibility requirements: *Be a Medi-Cal member with Health Plan of San Joaquin, HealthNet, or Kaiser Permanente *Live in the state of California And meet one of the following requirements: *Experiencing homelessness or at risk of becoming homeless *Someone who frequently needs to visit the emergency room or hospital because of an ongoing health *Living with serious mental health or substance use disorder needs *A current or former child or youth involved in the child welfare system *A pregnant or postpartum individuals (up to one year after giving birth) who is Black, American Indian, Alaska Native, or Pacific Islander *An adult with complex needs who need a high level of support in their life ranging from health to social services
    • Languages: English and Spanish
    • Application Process: Call or visit website for details
    • Program Fees: No fees
    • Required Documents: Medi-Cal and managed health plan (Health Plan of San Joaquin, HealthNet, Kaiser Permanente) card or number

      • Service Area

    • Defined Coverage Area: N/A