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Enhanced Care Management - 211 San Joaquin | Get Connected. Get Help.

Enhanced Care Management

Agency: VYNCA

  • Description:

    Helps Medi-Cal members access the healthcare and social services they need, offering extra support to ensure they receive the right care and services.

    Services include:

    • Care Coordination: A Lead Care Manager provides a central point of contact for all medical, behavioral, dental, and long-term services and supports.
    • Person-Centered Planning: Care plans are individualized and tailored to the member's needs and goals.
    • Community-Based Support: Connects members to community and social services, such as housing assistance, healthy meals, and support for transitioning between care settings.

    Sign up online at www.vyncacare.com/enhanced-care-management

    • Phone:

    Email: hello@vyncacare.com
    Website: www.vyncacare.com/enhanced-care-management

    Program Hours

  • Hours: Mon: 8:30am - 5pm; Tue: 8:30am - 5pm; Wed: 8:30am - 5pm; Thu: 8:30am - 5pm; Fri: 8:30am - 5pm; - (Website accessible at any time Office closed on New Year's Day, Martin Luther King Jr's Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.)

    • Location(s)

    San Francisco - Vynca

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 548 Market Street, San Francisco, CA 94104

    Program Delivery

    • Eligibility: To qualify, must be enrolled in Medi-Cal and meet certain criteria based on your health and social needs. Some common qualification factors: *Chronic Health Conditions: You may qualify if you have multiple chronic conditions such as diabetes, heart disease, or asthma. *Behavioral Health Needs: Individuals with mental health or substance use challenges may be eligible for ECM services. *High Risk of Health Issues: If you have frequent hospital visits, emergency room stays, or are at risk for serious health problems, you may be eligible. *Social Needs: People who face challenges like homelessness, lack of stable housing, food insecurity, or difficulty accessing care may qualify. *Referral: In many cases, a doctor, nurse, or social worker may refer you to ECM services based on your needs.
    • Languages: English only
    • Application Process: Call for assistance, by referral from primary healthcare provider, or sign up online
    • Program Fees: No fees. Accepts Medi-Cal (Medicaid)
    • Required Documents: Medi-Cal card and Managed Health Plan number or card

      • Service Area

    • Defined Coverage Area: N/A