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Enhanced Care Management - 211 San Joaquin | Get Connected. Get Help.

Enhanced Care Management

Agency: HEALTH PLAN OF SAN JOAQUIN

  • Description:

    Offers care management to individuals with complex medical and social needs. Coordinates care among doctors, specialists, pharmacists, social service providers, and help members find and apply for community services.

    Services include:

    • Regular doctor visits for preventative care when sick
    • Specialty Care Visits
    • Help with housing or shelter
    • Behavioral health and mental health services
    • Substance use disorder treatment
    • Developmental health
    • Oral health (dental)
    • Long-term services and supports (LTSS)
    • Referrals to community resources

    Services covered under ECM include:

    • Outreach and engagement
    • Comprehensive assessment and care management
    • Enhanced coordination of care
    • Health promotion
    • Comprehensive transitional care
    • Member and family support services
    • Coordination and referral to community and social supports

    • Phone:

    Website: www.hpsj.com/members/calaim/#ECM

    Program Hours

  • Hours: Mon: 8am - 5pm; Tue: 8am - 5pm; Wed: 8am - 5pm; Thu: 8am - 5pm; Fri: 8am - 5pm; - (Office is closed on New Year's Day, Martin Luther King Jr.'s Birthday, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and the day after, Christmas Eve, Christmas Day, and New Year's Eve.)

    • Location(s)

    French Camp - HPSJ Main Office

    • Accessibility: Fully accessible to individuals using mobility aids. Designated, accessible parking spaces.
    • Address: 7751 South Manthey Road, French Camp, CA 95231

    Program Delivery

    • Eligibility: Active Medi-Cal Health Plan of San Joaquin members who meet one of the following requirements: *Individuals who are homeless, at risk of losing housing, or fleeing domestic violence *Individuals with frequent ER visits or hospital stays *Individuals with serious mental illness *Individuals with substance use disorder *Individuals recently released from jail or prison *Individuals in a nursing facility, or at risk of needing one *Individuals with an intellectual or developmental disability *Individuals who are pregnant or recently postpartum *Children and youth in child welfare, California Child Services (CCS), or experiencing homelessness
    • Languages: English and Spanish. Additional languages are provided via a translation service.
    • Application Process: Call or visit website for details
    • Program Fees: No fees
    • Required Documents: Medi-Cal Health Plan of San Joaquin number or card

      • Service Area

    • Defined Coverage Area: San Joaquin County