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Volunteer Income Tax Assistance Program (VITA)

Please call 211 to schedule an appointment ahead of time unless the site has walk-in availability.
California Adult Protective Services Hotline - 211 San Joaquin | Get Connected. Get Help.

California Adult Protective Services Hotline

Agency: CALIFORNIA DEPARTMENT OF SOCIAL SERVICES (CDSS)

  • Description: Investigates reports of elder and/or dependent adult abuse and/or neglect. Based on an assessment, the Social Worker will develop a plan to preserve the rights, interests, safety, and welfare of the adult client.

    • Phone:

    Email: piar@dss.ca.gov
    Website: www.cdss.ca.gov/inforesources/adult-protective-services

    Program Hours

  • Hours: 24 hours a day, 7 days a week, 365 days a year

    • Location(s)

    Program Delivery

    • Eligibility: Must be 65 years of age or older or individuals between the ages of 18 years and 64 years that have a physical or mental disability.
    • Languages: Other languages available through the language line, English
    • Application Process: Call the Reporting Hotline. When prompted, enter your 5-digit zip code to be connected to your local county Adult Protective Service agency.
    • Program Fees: Free
    • Required Documents: None

      • Service Area

    • Defined Coverage Area: N/A