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Community Conflict Resolution Unit - 211 San Joaquin | Get Connected. Get Help.

Community Conflict Resolution Unit

Agency: CALIFORNIA STATE CIVIL RIGHTS DEPARTMENT

  • Description:

    Provides alternative dispute resolution for Californians experiencing discrimination, hate incidents, or hate crimes, with no geographic restrictions.

    The Community Conflict Resolution Unit (CCRU) assists communities and local or state public bodies in managing or resolving conflict, reducing violence and antagonism, and helping reach mutually acceptable outcomes, particularly in hate or discrimination-related disputes that impair rights under United States or California law, and acts only when requested.

    Visit Community Conflict Resolution Unit | CRD for additional program details.

    Additional mediation services are available for individuals who have filed a complaint at Complaint Process | CRD

    • Phone:

    Email: CCRU@calcivilrights.ca.gov
    Website: https://calcivilrights.ca.gov/community-conflict-resolution-unit

    Program Hours

  • Hours: Mon: 8am - 5pm; Tue: 8am - 5pm; Wed: 8am - 5pm; Thu: 8am - 5pm; Fri: 8am - 5pm; - (Website accessible Mon-Sun 24 hours)

    • Location(s)

    Sacramento - California Civil Rights Department

    • Accessibility: Potential limitations to access – call for details
    • Address: 651 Bannon Street, Sacramento, CA 95811

    Program Delivery

    • Eligibility: Individuals experiencing a hate incident or hate crime
    • Languages: English, Amharic, Arbaci, Chinese, Farsi, Hindi, Hmong, Japanese, Khmer (Cambodian), Korean, Persian, Spanish, Swahili, Tagalog, and Vietnamese. Additional languages and ASL are provided via a translation service after the list of available.
    • Application Process: Call, email, or visit website for details
    • Program Fees: No fees
    • Required Documents: No documents required

      • Service Area

    • Defined Coverage Area: N/A