Skip to main content
PSPS Medical Baseline Program - 211 San Joaquin | Get Connected. Get Help.

PSPS Medical Baseline Program

Agency: PACIFIC GAS & ELECTRIC COMPANY (PG&E)

  • Description: Offers support for residential customers who rely on power for certain medical conditions. Program help lower monthly energy bill.

    Customers enrolled in the Medical Baseline Program receive extra alerts through automated calls, texts, emails and door knocks in advance of a Public Power Safety Shutoff (PSPS) event or long outage.

    For more information and how to apply, visit the Medical Baseline Program

    • Phone:

    Email: CIACMC@pge.com
    Website: www.pge.com/medbaseline

    Program Hours

  • Hours: Mon: 7am - 7pm; Tue: 7am - 7pm; Wed: 7am - 7pm; Thu: 7am - 7pm; Fri: 7am - 7pm; Sat: 8am - 5pm;

    • Location(s)

    Stockton - Medical Baseline Program

    • Accessibility: Potential limitations to access – call for details
    • Address: PO Box 8329, Stockton, CA 95208

    Program Delivery

    • Eligibility: California-licensed physician, nurse practitioner, or physician assistant must certify that a full-time resident in the home has one of the following medical issues and device(s): -Ongoing medical condition that requires use of qualifying medical device(s) such as asthma and/or sleep apnea, life-threatening illness or compromised immune system, and special heating and/or cooling needs, paraplegic, hemiplegic or quadriplegic condition, multiple sclerosis (MS) with special heating and/or cooling needs, scleroderma with special heating needs. -Qualifying Medical Devices: Electric or gas-powered device(s), for home use only, used to sustain the person's life or relied upon for mobility such as motorized wheelchair/scooter, IPPB or CPAP machines, respirator (all types), hemodialysis machine and iron lung, and additional heating or cooling to sustain the person's life or prevent deterioration of the person's medical condition.
    • Languages: English, Spanish, Chinese, Hmong, Vietnamese, Russian, Korean
    • Application Process: Apply online at pge.com/medbaseline or download, complete, and mail application. Can call to request application.
    • Program Fees: Free
    • Required Documents: Medical Baseline Program Application

      • Service Area

    • Defined Coverage Area: N/A