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Community Assistance Program (ACE CAP) - 211 San Joaquin | Get Connected. Get Help.

Community Assistance Program (ACE CAP)

Agency: SAN JOAQUIN REGIONAL RAIL COMMISSION (SJRRC)

  • Description:

    Provides a way for residents to travel at a discounted rate. Serves passengers Monday-Friday with service from Stockton to San Jose with stops stations at Lathrop/Manteca, Tracy, Livermore, Pleasanton, Fremont, Great America, and Santa Clara. Tickets are discounted up to 50% off of regular price.

    Process takes about 3-5 days to validate application eligibility. ACE CAP Application Form requires both ACE Mobile ID number and CBO Verification ID number. Application form must be submitted through the Rider Portal.

    In-person ticket purchases available at the Stockton (Robert J. Cabral) Station.

    For more information, visit ACE CAP Program at www.acerail.com/community-assistance-program/

    For tickets click on link: http://www.acerail.com/tickets

    • Phone:

    Email: ticketing@acerail.com
    Website: https://acerail.com/community-assistance-program/

    Program Hours

  • Hours: Mon: 8:30am - 5pm; Tue: 8:30am - 5pm; Wed: 8:30am - 5pm; Thu: 8:30am - 5pm; Fri: 8:30am - 5pm;

    • Location(s)

    Stockton - Robert J. Cabral - East Channel Street

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 949 East Channel Street, Stockton, CA 95202

    Program Delivery

    • Eligibility: Open to all with household income be at or below 200% Federal Poverty Level Household size / Max Gross Monthly income (before tax/deduction) 1 / $2,510 2 / $3,407 3 / $4,303 4 / $5,200 5 / $6,097 6 / $6,993 7 / $7,890 8 / $8,787 *Other discounted ticket pricing available for passengers with disability, Medicare holders, seniors 65 years or older and children between 6-12 years of age.
    • Languages: English
    • Application Process: 1. Download ACE Mobile App to create an account to retrieve ACE mobile ID #. 2. Complete the ACE CAP Application Form. 3. Email ACE CAP Application Form and proof of income to 211 San Joaquin: 211sj@frcsj.org - include applicants full name, phone number, and household size (how many people lives in the home). 4. 211 will contact applicant to complete income assessment verification to retrieve a Verification ID #. 5. Submit ACE CAP Application Form to the Rider Portal online at www.acerail.com/community-assistance-program/
    • Program Fees: Fees varies based on travel destination. Visit acerail.com/tickets CAP discount price
    • Required Documents: ACE CAP Application Form; Proof of income for all household members (2 months of paystubs, Current SSI/SSP/SSA/Disability Statement showing pay amount, Current Verification of Benefits (Passport to Service) for CalWORKs (cash aid, TANF), Current Unemployment Statement showing pay amount, Federal Financial Aid Statement for students or last year tax return for Self-Employed Income

      • Service Area

    • Defined Coverage Area: N/A