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Consumer Affairs Branch (CAB) - 211 San Joaquin | Get Connected. Get Help.

Consumer Affairs Branch (CAB)

Agency: CALIFORNIA PUBLIC UTILITIES COMMISSION (CPUC)

  • Description:

    Helps consumers filing complaint, help with billing issue, power shutoff and/or power outage information, and financial assistance.

    • Phone:

    Email: consumer-affairs@cpuc.ca.gov
    Website: www.cpuc.ca.gov/consumer-support

    Program Hours

  • Hours: Mon: 8am - 5pm; Tue: 8am - 5pm; Wed: 8am - 5pm; Thu: 8am - 5pm; Fri: 8am - 5pm;

    • Location(s)

    Program Delivery

    • Eligibility: California residents or businesses
    • Languages: English
    • Application Process: Telephone call or check online at www.cpuc.ca.gov/consumer-support
    • Program Fees: Free
    • Required Documents: Vary by service, call for information

      • Service Area

    • Defined Coverage Area: N/A