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Public Safety Power Shutoff (PSPS) - Wildfires - 211 San Joaquin | Get Connected. Get Help.

Public Safety Power Shutoff (PSPS) - Wildfires

Agency: PACIFIC GAS & ELECTRIC COMPANY (PG&E)

  • Description: Turns off power in high fire risk areas to reduce the threat of wildfires. Customers will be notify before the shutoff and when power goes back on.

    Customers can visit the Community Resource Centers for multiple needs. For power outage updates and list of Community Resource Centers nearby at www.pge.com/crc.

    Community Resource Centers provide restrooms, bottled water, electronic device charging and air-conditioned seating.
     
    To look up addresses that may be affected by the Public Safety Power Shutoff at www.pge.com/addresslookup

    To view a general area map of the potential outage area at www.pge.com/pspsmaps 

    Prepare for power outage and get tips and sample of an emergency plan at www.pge.com/outageprep

    • Phone:

    Website: www.pge.com

    Program Hours

  • Hours: PG&E customer services hours: Monday-Friday 7am-7pm; Saturday 8am-5pm. After hours customer service is available 24 hours for emergencies and automated customer service. Website available 24 hours a day

    • Location(s)

    Program Delivery

    • Eligibility: Household must meet criteria: *Must be a PG&E customer *Address affected by the outage *Be Access & Functional Needs vulnerable: -Limited English proficiency/non-English speaking -Older adult (65+) -Child in the home (under 18) -Pregnant -Low income -Homeless -Developmental or intellectual disability -Physical disability -Blind/low vision -Deaf/hard of hearing -Chronic medical condition -Injuries -Living in institutional setting -Limited access to transportation
    • Languages: English
    • Application Process: Call 2-1-1 to determine eligibility. Visit www.pge.com website for updates
    • Program Fees: Free
    • Required Documents: None

      • Service Area

    • Defined Coverage Area: San Joaquin County