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Medi-Cal Helpline - 211 San Joaquin | Get Connected. Get Help.

Medi-Cal Helpline

Agency: CALIFORNIA STATE DEPARTMENT OF HEALTH CARE SERVICES

  • Description: Provides information about Medi-Cal services. Information includes:
    • Medi-Cal Benefits Services: Pharmacy, Vision, Dental
    • How to apply for Medi-Cal
    • Find or change your health plan managed care
    • Provider Enrollment
    • Filing Claims

    • Phone:

    Email: medi-cal.benefits@dhcs.ca.gov
    Website: www.dhcs.ca.gov

    Program Hours

  • Hours: Mon: 8am - 5pm; Tue: 8am - 5pm; Wed: 8am - 5pm; Thu: 8am - 5pm; Fri: 8am - 5pm; - (Website available 24 hours a day Office closed on New Year's Day, Martin Luther King Jr's Birthday, George Washington’s Birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and the day after, and Christmas Day)

    • Location(s)

    Sacramento - Medi-Cal Eligibility Division

    • Accessibility: Potential limitations to access – call for details
    • Address: 1501 Capital Avenue, Sacramento, CA 95814

    Program Delivery

    • Eligibility: Open to all individuals seeking information about Medi-Cal.
    • Languages: English
    • Application Process: Telephone call or check online at www.dhcs.ca.gov
    • Program Fees: No fees
    • Required Documents: Call for information

      • Service Area

    • Defined Coverage Area: N/A