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Volunteer Income Tax Assistance Program (VITA)

Please call 211 to schedule an appointment ahead of time unless the site has walk-in availability.
DMHC Help Center - 211 San Joaquin | Get Connected. Get Help.

DMHC Help Center

Agency: CALIFORNIA DEPARTMENT OF MANAGED HEALTH CARE (DMHC)

  • Description: Assists health care consumers to:
    • Receive their entitled medical care and services
    • Resolve health care issues and health care plan issues
    • Answers questions
    • File a complaint
    • Ensure that patients' rights information is available

    • Phone:

    Email: helpline@dmhc.ca.gov
    Website: www.dmhc.ca.gov/

    Program Hours

  • Hours: Mon: 8am - 6pm; Tue: 8am - 6pm; Wed: 8am - 6pm; Thu: 8am - 6pm; Fri: 8am - 6pm;

    • Location(s)

    Program Delivery

    • Eligibility: Open to all health plan consumers and providers
    • Languages: Other language through bilingual staff and language line, English
    • Application Process: Telephone call or check online at www.dmhc.ca.gov to file a complaint online or general resources
    • Program Fees: Free
    • Required Documents: Call for information

      • Service Area

    • Defined Coverage Area: N/A