Skip to main content
Medicare Helpline - 211 San Joaquin | Get Connected. Get Help.

Medicare Helpline

Agency: CENTERS FOR MEDICARE AND MEDICAID SERVICES (CMS)

  • Description: Provides a national helpline and website to help with Medicare questions, enrollment and changing plans, and information about Medicare health plans. Website provides referrals to local health care and home health care providers who accept Medicare.  Information about how to file Medicare-related complaints, claims, or appeals is available. 

    • Phone:

    Email: ROSFOORA@cms.hhs.gov
    Website: www.medicare.gov

    Program Hours

  • Hours: Mon: 8am - 4:30pm; Tue: 8am - 4:30pm; Wed: 8am - 4:30pm; Thu: 8am - 4:30pm; Fri: 8am - 4:30pm;

    • Location(s)

    Region 9 - San Francisco

    • Accessibility: Potential limitations to access—call for information
    • Address: 90 7th Street, San Francisco, CA 94103

    Program Delivery

    • Eligibility: Individuals 65 years of age or older or disable with End-Stage Renal Disease (ESRD) or ALS (Lou Gehrig's disease).
    • Languages: Other languages available through the language line, English
    • Application Process: Telephone call or visit website at www.medicare.gov
    • Program Fees: Call for fee information or check website at www.medicare.gov
    • Required Documents: Call for information or check website at www.medicare.gov

      • Service Area

    • Defined Coverage Area: N/A