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Consumer Complaint Center - 211 San Joaquin | Get Connected. Get Help.

Consumer Complaint Center

Agency: FEDERAL COMMUNICATIONS COMMISSION (FCC)

  • Description: Assists in resolving issues such as availability, billing, privacy or service with TV, Phone, Internet, and Radio Providers, Access for People with Disabilities, and Emergency Communications.  The provider is required to respond in writing to the complaint within 30 days of receipt of the complaint.

    Consumers are encouraged to contract the provider to resolve issues prior to filing a complaint.

    • Phone:

    Email: pra@fcc.gov
    Website: https://consumercomplaints.fcc.gov

    Program Hours

  • Hours: Mon: 8am ET - 5pm ET; Tue: 8am ET - 5pm ET; Wed: 8am ET - 5pm ET; Thu: 8am ET - 5pm ET; Fri: 8am ET - 5pm ET;

    • Location(s)

    Program Delivery

    • Eligibility: Open to all
    • Languages: English
    • Application Process: Telephone call, mail, fax or submit complaint online at https://consumercomplaints.fcc.gov
    • Program Fees: Free
    • Required Documents: Informal Complaint Form

      • Service Area

    • Defined Coverage Area: N/A