Customer Assistance Program (CAP)

Accessibility: Fully accessible to individuals using mobility aids
Address: 1505 East Sonora Street, Stockton, CA 95205
Mailing Address: PO Box 7229, San Francisco, CA 94120

Agency: CALIFORNIA WATER SERVICE COMPANY (CAL WATER)

Description:

Offers a service-charge discount to qualifying low-income customers. Qualifying customers receive a fixed monthly discount up to 50 percent.

Apply online at www.calwater.com/cap

Phone:

Email: cap@calwater.com
Website: www.calwater.com/cap

Hours: Mon: 8:30am - 5pm; Tue: 8:30am - 5pm; Wed: 8:30am - 5pm; Thu: 8:30am - 5pm; Fri: 8:30am - 5pm;

Stockton District - Stockton

Eligibility: Must be a CalWater customer and meet criteria guideline: *Cal Water bill must be in your name *Must live at the address where the discount will be received *Meet income guidelines or be enrolled in a qualified public assistance program *Re-certify eligibility every two years (four years if you are disabled or 62 years or older or disabled) Qualified Assistance Programs: *Bureau of Indian Affairs General Assistance *CalFresh SNAP *CalWORKS/Temporary Assistance for Needy Families (TANF) *CARE (gas & electric company discount) *Head Start Income Eligible (Tribal only) *Low-Income Home Energy Assistance Program (LIHEAP) *Medicaid/Medi-Cal for Families A & B *National School Lunch Program (NSLP) *Supplemental Security Income (SSI) *Tribal TANF *Women, Infants, & Children Program (WIC) Household Size / Total Combined Annual Income 1-2 people / up to $42,300 3 people / up to $53,300 4 people / up to $64,300 5 people / up to $75,300 6 people / up to $86,300 7 people / up to $97,300 8 people / up to $108,300 Each additional person, add $11,000
Languages: English
Application Process: Apply online at www.calwater.com/cap
Program Fees: Free
Required Documents: Income verification or verification of public assistance program