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CalWater Customer Assistance Program (CAP) - 211 San Joaquin | Get Connected. Get Help.

CalWater Customer Assistance Program (CAP)

Agency: CALIFORNIA WATER SERVICE COMPANY (CAL WATER)

  • Description:

    Offers a service-charge discount to qualifying low-income customers. Qualifying customers receive a fixed monthly discount up to 50 percent.

    Apply online at www.calwater.com/cap

    • Phone:

    Email: cap@calwater.com
    Website: www.calwater.com/cap

    Program Hours

  • Hours: Mon: 8:30am - 5pm; Tue: 8:30am - 5pm; Wed: 8:30am - 5pm; Thu: 8:30am - 5pm; Fri: 8:30am - 5pm; - (Website available 24 hours a day Office closed on New Year’s Day, Martin Luther King, Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving and day after Thanksgiving and Christmas)

    • Location(s)

    Stockton District - Stockton

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 1505 East Sonora Street, Stockton, CA 95205

    Program Delivery

    • Eligibility: Must be a CalWater customer and meet criteria guideline: *Cal Water bill must be in your name *Must live at the address where the discount will be received *Meet income guidelines or be enrolled in a qualified public assistance program *Re-certify eligibility every two years (four years if you are disabled or 62 years or older or disabled) Qualified Assistance Programs: *Bureau of Indian Affairs General Assistance *CalFresh SNAP *CalWORKS/Temporary Assistance for Needy Families (TANF) *CARE (gas & electric company discount) *Head Start Income Eligible (Tribal only) *Low-Income Home Energy Assistance Program (LIHEAP) *Medicaid/Medi-Cal for Families A & B *National School Lunch Program (NSLP) *Supplemental Security Income (SSI) *Tribal TANF *Women, Infants, & Children Program (WIC) Household Size / Total Combined Annual Income 1-2 people / up to $42,300 3 people / up to $53,300 4 people / up to $64,300 5 people / up to $75,300 6 people / up to $86,300 7 people / up to $97,300 8 people / up to $108,300 Each additional person, add $11,000
    • Languages: English
    • Application Process: Apply online at www.calwater.com/cap
    • Program Fees: No fees
    • Required Documents: Income verification or verification of public assistance program

      • Service Area

    • Defined Coverage Area: San Joaquin County