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Better Business Bureau Services - 211 San Joaquin | Get Connected. Get Help.

Better Business Bureau Services

Agency: BETTER BUSINESS BUREAU

  • Description:

    Acts as a third party to resolve issues between consumers and businesses. If mediation efforts fail, the complaint is reviewed for the arbitration program, or alternative redress options are suggested. Administers a state-certified arbitration program for new car warranty problems and investigates reported fraud and scams.

    • Phone:

    Email: info@sacramento.bbb.org
    Website: www.bbb.org/us/ca/sacramento

    Program Hours

  • Hours: Tue: 8am - 4pm; Wed: 8am - 4pm; Thu: 8am - 4pm; - (Mon and Fri by appointment only. Website accessible Mon-Sun 24 hours. Office closed on New Year's Day, Martin Luther King Jr's Birthday, Lincoln’s Birthday, Washington’s Birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and the day after, Christmas Eve, Christmas Day, and New Year’s Eve.)

    • Location(s)

    Sacramento - BBB Northeast California

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 10399 Old Placerville Road, Sacramento, CA 95827

    Program Delivery

    • Eligibility: Open to all
    • Languages: English and Spanish. Additional languages are provided via a translation service.
    • Application Process: Call or visit website for assistance
    • Program Fees: No fees
    • Required Documents: No documents required

      • Service Area

    • Defined Coverage Area: N/A