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Volunteer Income Tax Assistance Program (VITA)

Please call 211 to schedule an appointment ahead of time unless the site has walk-in availability.
my Social Security - 211 San Joaquin | Get Connected. Get Help.

my Social Security

Agency: SOCIAL SECURITY ADMINISTRATION

  • Description: Provides an online database with information about retirement, disability, survivor, Medicare, and Supplemental Security Income claims and appeals.  Individuals can request a replacement Social Security card, request a Social Security Statement, or get a benefit verification letter.  Individuals that are receiving benefits or have Medicare can change their address and phone number, start of change direct deposit of the benefit payment, get a replacement Medicare card, and get a replace SSA-1099 or SSA-1042S for tax season.

    Information includes:
    • Date of filing
    • Current claim location
    • Scheduled hearing date and time
    • Re-entry numbers of incomplete applications
    • Service office location
    • Claim or appeal decision.
  • Phone:

    Website: www.ssa.gov/myaccount/

    Program Hours

  • Hours: Website available 24 hours a day
  • Location(s)

    Program Delivery

    • Eligibility: Open to all
    • Languages: English
    • Application Process: Visit online at www.ssa.gov/myaccount/
    • Program Fees: Free
    • Required Documents: None
    • Service Area

    • Defined Coverage Area: N/A