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Office of the Ombudsman - 211 San Joaquin | Get Connected. Get Help.

Office of the Ombudsman

Agency: CALIFORNIA DEPARTMENT OF CORRECTION AND REHABILITATION (CDCR)

  • Description:

    Works independently as an intermediary to provide individuals with a confidential avenue to address complaints and resolve issues at the lowest possible level.

    Visit The Office of the Ombudsman on what the office can and cannot do.

    • Phone:

    Website: https://www.cdcr.ca.gov/ombuds/

    Program Hours

  • Hours: Mon: 8am - 5pm; Tue: 8am - 5pm; Wed: 8am - 5pm; Thu: 8am - 5pm; Fri: 8am - 5pm;

    • Location(s)

    Office of Ombudsman - Sacramento

    • Address: PO Box 942883, Sacramento, CA 94283

    Program Delivery

    • Eligibility: Open to all
    • Languages: English
    • Application Process: Telephone call or visit website at www.cdcr.ca.gov/ombuds/
    • Program Fees: Free
    • Required Documents: Must provide: *Name *Phone number *Relationship to the incarcerated person *CDCR number of the incarcerated person *Location of the incarcerated person *Brief description of the issue *Brief overview of the results of efforts made by you, and the incarcerated person, to resolve the issue

      • Service Area

    • Defined Coverage Area: N/A