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Ombudsman Program - 211 San Joaquin | Get Connected. Get Help.

Ombudsman Program

Agency: CALIFORNIA DEPARTMENT OF CORRECTION AND REHABILITATION (CDCR)

  • Description: Listens, answers questions, analyzes situation, and explains CDCR policies and procedures. Advocates for the fairness of a process as opposed to advocating for an individual party. Provides information and at times advice and develops options, suggests appropriate referrals. Apprises administration of significant trends and may recommend changes in policies and procedures.

    Does not conduct investigations. Cannot discuss health treatment an inmate-patient is receiving. Listens and refer to appropriate health care staff at an institution.

    • Phone:

    Website: www.cdcr.ca.gov/ombuds/

    Program Hours

  • Hours: Mon: 8am - 5pm; Tue: 8am - 5pm; Wed: 8am - 5pm; Thu: 8am - 5pm; Fri: 8am - 5pm;

    • Location(s)

    Sacramento - Office of Ombudsman - S Street

    • Accessibility: No information has been provided by Agency
    • Address: 1515 S Street, Sacramento, CA 95811

    Program Delivery

    • Eligibility: Open to all
    • Languages: English
    • Application Process: Telephone call or check website at www.cdcr.ca.gov/ombuds/
    • Program Fees: Free
    • Required Documents: Call for information

      • Service Area

    • Defined Coverage Area: N/A