Skip to main content
Office of the Ombudsman - 211 San Joaquin | Get Connected. Get Help.

Office of the Ombudsman

Agency: CALIFORNIA DEPARTMENT OF CORRECTION AND REHABILITATION (CDCR)

  • Description:

    Works independently as an intermediary to provide individuals with a confidential avenue to address complaints and resolve issues at the lowest possible level.

    Visit The Office of the Ombudsman on what the office can and cannot do.

    • Phone:

    Website: https://www.cdcr.ca.gov/ombuds/

    Program Hours

  • Hours: Mon: 8am - 5pm; Tue: 8am - 5pm; Wed: 8am - 5pm; Thu: 8am - 5pm; Fri: 8am - 5pm; - (Office closed on New Year's Day, Martin Luther King Jr's Birthday, President's Day, Cesar Chavez Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day and the day after, and Christmas Day)

    • Location(s)

    Office of Ombudsman - Sacramento

    • Address: PO Box 942883, Sacramento, CA 94283

    Program Delivery

    • Eligibility: Open to all
    • Languages: English
    • Application Process: Telephone call or visit website at www.cdcr.ca.gov/ombuds/
    • Program Fees: No fees
    • Required Documents: Must provide: *Name *Phone number *Relationship to the incarcerated person *CDCR number of the incarcerated person *Location of the incarcerated person *Brief description of the issue *Brief overview of the results of efforts made by you, and the incarcerated person, to resolve the issue

      • Service Area

    • Defined Coverage Area: N/A