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TRACER Paratransit Service - 211 San Joaquin | Get Connected. Get Help.

TRACER Paratransit Service

Agency: CITY OF TRACY

  • Description:

    Offers door-to-door paratransit service within the city limits.

    ADA (Americans with Disability Act) Paratransit provides door-to-door, shared ride demand response services for eligible individuals who are unable to use some or all fixed route bus services.

    TRACER Plus On-Demand service provides door-to-door, shared ride demand response for the general public.

    • Phone:

    Email: jayne.pramod@cityoftracy.org
    Website: www.ridetracer.com

    Program Hours

  • Hours: Mon: 7am - 6:30pm; Tue: 7am - 6:30pm; Wed: 7am - 6:30pm; Thu: 7am - 6:30pm; Fri: 7am - 6:30pm; Sat: 9am - 6:30pm;

    • Location(s)

    Tracy - Tracy Transit Station - East 6th Street

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 50 East 6th Street, Tracy, CA 95376

    Program Delivery

    • Eligibility: TRACER Plus On-Demand: Open to all ADA Tracer Paratransit must be ADA-certify, seniors 65 years of age or older, and/or Medicare and Veterans recipients. Individuals interested in ADA paratransit services must complete an in-person assessment (IPA) eligibility process. Access San Joaquin will inquire about initial information and ask a few questions to help identify the best program for you.
    • Languages: English
    • Application Process: Call for reservation and subscription services can be made for TRACER Plus On-Demand up to 48 hours in advance of your ride or use the TransLoc App. Remember to cancel your ride if you ever do not need the service, otherwise you will receive a 'No Show/Late Cancellation' letter.
    • Program Fees: Fee varies. Call for fare information or check online at www.ridetracer.com
    • Required Documents: *Have exact change or bus ticket/pass and ADA Paratransit Rider Certification Application and Physician/Human Services Agency Authorization Form; show ADA card. Call for more information or check website at www.ridetracer.com

      • Service Area

    • Defined Coverage Area: San Joaquin County