Skip to main content

Free Tax Help & Filing to Qualified Individuals

Please call 211 to schedule an appointment ahead of time unless the site has walk-in availability.
Taxpayer Assistance Center - 211 San Joaquin | Get Connected. Get Help.

Taxpayer Assistance Center

Agency: INTERNAL REVENUE SERVICES (IRS)

  • Description:

    Offers a source for personal tax help when a tax issue cannot be handled online at www.ftb.ca.gov or by phone.

    Local Services Include:

    • Account inquiries
    • Basic individual tax law assistance
    • Check, money order, or cash payments (Exact Change is Required)
    • Departing alien clearances
    • Form 911 PDF, Request for Taxpayer Advocate Service Assistance
    • Form 2290, Heavy Highway Vehicle Use Tax Return
    • Identity Protection Personal Identification Number Request
    • Individual Taxpayer Identification Numbers and Form W-7 (More Information)
    • Payment arrangements
    • Tax forms


    The status of a refund can be checked online with the "Get your refund status" link at www.irs.gov, or call. (Wait 15-20 days from the date the return was prepared before calling.)

    Deadline to file is Tuesday, April 15, 2025.

    • Phone:

    Program Hours

  • Hours: Mon: 8:30am - 4:30pm; Tue: 8:30am - 4:30pm; Wed: 8:30am - 4:30pm; Thu: 8:30am - 4:30pm; Fri: 8:30am - 4:30pm;

    • Location(s)

    Stockton Office - Quail Lakes Drive

    • Accessibility: Potential limitations to access – call for information
    • Address: 4643 Quail Lakes Drive, Stockton, CA 95207

    Program Delivery

    • Eligibility: All San Joaquin County residents
    • Languages: English; Spanish
    • Application Process: Call to schedule an appointment
    • Program Fees: Please call TAC for specific costs. Accepting Check, Money Order, or Cash Payments (Exact Change is Required)
    • Required Documents: Bring these items with you: -A current government-issued photo ID. Two original forms of ID, including a current government-issued photo ID and, if filed, a copy of the tax return for the year in question. -Acceptable forms of ID: *A driver’s license *State identification card *Passport; Social Security Card *Tribal membership document (NOTE: A Tribal Membership card is not a federally issued ID. Currently; the Bureau of Indian Affairs is not involved with which individuals the various tribes chose to recognize as members. There is also no uniform procedure amongst the tribes to verify a member’s identity. Those cards can be an additional form of ID, but they are not a valid alternative to a driver’s license or passport.) *Car Title *Voter Registration card *Mortgage Statement *Lease agreement for rental domicile *Utility Bill with current address *Birth Certificate *School Records (Under the age of 14 and/or Students Only up to the age 24) -A taxpayer identification number, such as a Social Security number or ITIN. -Any supporting tax documents you’ll need.

      • Service Area

    • Defined Coverage Area: N/A