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Department of Insurance - 211 San Joaquin | Get Connected. Get Help.

Department of Insurance

Agency: CALIFORNIA DEPARTMENT OF INSURANCE

  • Description:

    Protects Californians from unfair insurance rates, ensures insurers can pay claims, sets licensing standards, reviews insurance companies, resolves consumer complaints, and investigates fraud.

    If you believe you are a victim of insurance fraud or have information concerning suspected insurance fraud, please contact the Fraud Division.

    • Phone:

    Website: https://www.insurance.ca.gov/

    Program Hours

  • Hours: Mon: 8am - 5pm; Tue: 8am - 5pm; Wed: 8am - 5pm; Thu: 8am - 5pm; Fri: 8am - 5pm;

    • Location(s)

    CDI - Sacramento

    • Accessibility: Potential limitations to access – call for information
    • Address: 300 Capital Mall, Sacramento, CA 95814

    Program Delivery

    • Eligibility: Open to anyone seeking information about insurance-related matters, agent and broker licensing, filing a complaint, or reporting insurance fraud.
    • Languages: English
    • Application Process: Telephone call or visit website at www.insurance.ca.gov. To report insurance fraud, call for telephone intake or email Enforcement Branch HQ Reporting Services at fraud@insurance.ca.gov
    • Program Fees: Call for fee information or check website at www.insurance.ca.gov
    • Required Documents: Call for information or check website at www.insurance.ca.gov

      • Service Area

    • Defined Coverage Area: N/A