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Department of Insurance - 211 San Joaquin | Get Connected. Get Help.

Department of Insurance

Agency: CALIFORNIA STATE DEPARTMENT OF INSURANCE

  • Description:

    Protects Californians from unfair insurance rates, ensures insurers can pay claims, sets licensing standards, reviews insurance companies, resolves consumer complaints, and investigates fraud.

    If you believe you are a victim of insurance fraud or have information concerning suspected insurance fraud, please contact the Fraud Division.

    • Phone:

    Website: www.insurance.ca.gov

    Program Hours

  • Hours: Mon: 8am - 5pm; Tue: 8am - 5pm; Wed: 8am - 5pm; Thu: 8am - 5pm; Fri: 8am - 5pm; - (Website accessible at any time Office closed on New Year's Day, Martin Luther King Jr's Birthday, President's Day, Cesar Chavez Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day and the day after, Christmas Eve, Christmas Day, and New Year’s Eve.)

    • Location(s)

    Sacramento - California State Department of Insurance

    • Accessibility: Potential limitations to access – call for details
    • Address: 300 Capital Mall, Sacramento, CA 95814

    Program Delivery

    • Eligibility: Open to anyone seeking information about insurance-related matters, agent and broker licensing, filing a complaint, or reporting insurance fraud.
    • Languages: English
    • Application Process: Call or visit website for details. To report insurance fraud, call or email Enforcement Branch HQ Reporting Services at fraud@insurance.ca.gov
    • Program Fees: Call or check website for details
    • Required Documents: Call or check website for details

      • Service Area

    • Defined Coverage Area: N/A