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Home Energy Assistance Program (HEAP) - 211 San Joaquin | Get Connected. Get Help.

Home Energy Assistance Program (HEAP)

Agency: SAN JOAQUIN COUNTY HUMAN SERVICES AGENCY (HSA)

  • Description:

    Provides a payment credit towards electric, gas, or propane utility bill.

    Credit is pay once a year to one utility company. Credit ranges from $403 to $755. Credit may take up to 8-12 weeks to appear on utility bill. Applicants are still responsible for paying utility bill while the credit is being processed.

    Emergency help may be available for households with 24-48-hour or shut off notices through the Energy Crisis Intervention Program.

    Program is provided through the San Joaquin County Department of Aging and Community Services. Energy credit support is subject to funding availability.

    Download the paper application at www.sjchsa.org/about-us/forms

    • Phone:

    Email: heap@sjgov.org
    Website: www.sjchsa.org/about-us/forms

    Program Hours

  • Hours: Mon: 9am - 4pm; Tue: 9am - 4pm; Wed: 9am - 4pm; Thu: 9am - 4pm; Fri: 9am - 4pm;

    • Location(s)

    Stockton - SJC HSA Main Office - East Washington Street

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 333 East Washington Street, Stockton, CA 95202

    Program Delivery

    • Eligibility: Must meet income guidelines, be a legal resident, and be responsible for energy costs in the home Income Guidelines at 60% of State Median Income: Household / Monthly Income 1 / $3,170.00 2 / $4,145.41 3 / $5,120.83 4 / $6,096.25 5 / $7,071.58 6 / $8,047.00 7 / $8,229.91 8 / $8,412.75 9 / $8,595.66 10 / $8,778.58
    • Languages: Spanish, English
    • Application Process: Call to request an application by mail, pick up application at HSA office, download paper application at www.sjchsa.org/about-us/forms
    • Program Fees: Free
    • Required Documents: *Complete Intake application *Current Energy Bill (provide all pages) *Verification of income for all household members in last 30 days - CalWORKs/CalFresh; SSI, SSA, Pension and Annuities, Wages, Interest Income, Disability Compensation, Unemployment Benefits, Child and/or Spousal Support, GA, Veteran's Benefits, Current signed Federal Form 1040 Tax Return pages 1 and 2, Schedule 1, and Schedule C for self-employed only or Schedule E for Rental Income *Legal Residency Status - US Birth Certificate, CA Real ID, US Passport (not expired), Certificate of Naturalization, Permanent Resident Card (not expired) *Government Identification - Driver License, State or Tribal ID, US Military Card (front and back), US Passport or Passport Card (not expired)

      • Service Area

    • Defined Coverage Area: San Joaquin County