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Community Support Services - 211 San Joaquin | Get Connected. Get Help.

Community Support Services

Agency: KAISER PERMANENTE NORTHERN CALIFORNIA

  • Description:

    Offers medically appropriate and cost-effective alternative services or settings to those covered under the Medi-Cal State Plan. Help address members with complex needs and who are facing difficult life and health circumstances.

    Kaiser offers these Community Supports:

    • ​Housing Transition Navigation Services
    • Housing Deposit
    • Housing Tenancy and Sustaining Services
    • Short-Term Post Hospitalization Housing
    • Recuperative Care (Medical Respite)
    • Medically Tailored Meals or Medically Supportive Food
    • Sobering Center
    • Environmental Accessibility Adaptations (Home Modifications)
    • Day Habilitation Programs
    • Personal Care and Homemaker Services
    • Respite Services
    • Nursing Facility Transition or Diversion to Assisted Living Facilities
    • Community Transition Services or Nursing Facility Transition to a Home

    • Phone:

    Email: National-Media-Relations@kp.org
    Website: https://healthy.kaiserpermanente.org/northern-california/shop-plans/medicaid/calaim-programs

    Program Hours

  • Hours: Mon: 8:30am - 5pm; Tue: 8:30am - 5pm; Wed: 8:30am - 5pm; Thu: 8:30am - 5pm; Fri: 8:30am - 5pm; - (Website accessible Mon-Sun 24 hours. Office is closed on New Year's Day, Martin Luther King Jr.'s Birthday, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day.)

    • Location(s)

    Manteca - Manteca Medical Center

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 1777 West Yosemite Avenue, Manteca, CA 95337

    Tracy - Tracy Medical Center

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 2185 West Grant Lane Road, Tracy, CA 95377

    Stockton - Stockton Medical Center

    • Accessibility: Fully accessible to individuals using mobility aids
    • Address: 7373 West Lane , Stockton, CA 95210

    Program Delivery

    • Eligibility: Active Medi-Cal Kaiser member and one of the following requirements: *Homeless, at risk of losing housing, or fleeing domestic violence *Frequent ER visits or hospital stays *Serious mental illness *Substance use disorder *Recently released from jail or prison *In a nursing facility, or at risk of needing one *Intellectual or developmental disability *Pregnant or recently postpartum *Children and youth in child welfare, California Child Services (CCS), or experiencing homelessness
    • Languages: English and Spanish. Additional languages are provided via a translation service.
    • Application Process: Call or visit website for assistance
    • Program Fees: No fees
    • Required Documents: Medi-Cal and Kaiser card or number

      • Service Area

    • Defined Coverage Area: San Joaquin County